![]() ![]() If the device is not found, restart it again.Click Add, reset the device, select the My device is set up and ready to be found check box, and then click Next.Select your Bluetooth mouse, and then choose Remove.Go to Hardware and Sound, and then click Bluetooth Devices.Go to Search, type control panel, and open Control Panel.Click on Run the troubleshooter under the Bluetooth icon.Choose Troubleshoot from the left pane.In the command line, type services.mscand press Enter.Press Windows key + R to open the elevated Run command line. ![]() Check if the Bluetooth service is running
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